Our Policies
Shipping Policy
Maauli Naturals has simple Shipping & Returns Policy for the products purchased from our website and in person.
Shipping
We ship PAN India, except for a few locations (due to courier restrictions). You can check out the delivery details by entering your pin code or zip code at the Checkout Page while placing the order.
We offer FREE shipping on all PAN India orders worth Rs. 800 or above (value calculated after discounts), which is notified from time to time.
Rs. 75 for shipping is chargeable for all PAN India orders below Rs. 800.
We also offer Cash-On-Delivery to many locations across India at an additional charge of Rs.50. This is an additional charge on top of the shipping charges. We do not offer COD for International orders. You should consider the shipping COD rates shown at the time of check-out to be final.
We ship our products directly from the warehouse based in Andhra Pradesh. Orders placed are shipped within 7 days. In rare cases, we may take a little longer to ship your order. In case of any delay, we will keep you informed via email, WhatsApp or SMS.
We ship Monday to Saturday, excluding Sunday & public holidays. We are associated with reputed logistic partners to help with safe & faster deliveries.
We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, or deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to WhatsApp or call us before placing your order.
Domestic Delivery
Generally, it takes 7 - 10 business days for the deliveries to happen across India, but in rare cases, transit time is longer due to courier loads, local conditions, festive holidays, natural calamities, rain and a variety of other factors.
If there is a delay in your delivery, please reach out to us at sales@maauli.in or WhatsApp/Call at our customer care number +918125679397 between 10.00 A.M. and 6.00 P.M.
Custom charges and handling rates if applicable, will be shared at the time of delivery by thecourier service provider. Please find below the terms and conditions